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Next Activity
Connecting with the Healthcare Consumer: Part 2
Lesson
2.1:
Making an Emotional Connection
Course outline
Watch Video
Making an Emotional Connection
Next Activity
Connecting with the Healthcare Consumer Part 2
Lesson 1
Connecting with Patients
Lesson
1.1: Video
What Do Patients Really Want?
Lesson
1.2: Discussion
Introductions
Lesson
1.3: Video
Drilling Down
Lesson
1.4: Journal
Unlocking Benefits
Lesson 2
Making an Emotional Connection
Lesson
2.1: Video
Making an Emotional Connection
Lesson
2.2: Discussion
Making an Emotional Connection
Lesson 3
Easy Beats Good
Lesson
3.1: Video
Keep It Simple And Say It Well
Lesson
3.2: Video
Easy Beats Good
Lesson
3.3: Basic
Words to Use and Words to Lose
Lesson
3.4: Video
Consistency in Language
Lesson
3.5: Discussion
Final Reflections
Lesson
3.6: Video
Final Thoughts
Lesson
3.7: Basic
End of Course Evaluation
