Connecting with the Healthcare Consumer: Part 2

In Connecting with the Health Care Consumer Part 1, you explored those factors that are most important to patients in their interactions with health care professionals. The number one factor that all consumers want during interaction with their health care professionals regardless of age and gender was having a sense that their primary health care professional knows them, understands their health conditions, and truly cares about them.

In this course aimed at health care professionals, they will share principles of effective communication that they use to help attract and retain consumers. Along with Dr. Tuckson, they’ll explore how these same principles can be leveraged to improve doctor-patient interactions.

In collaboration with