Watch Video
P&G Personal Healthcare conducted rounds of live interviews with health care consumers to better understand what matters most to them as they interact with health care professionals. As you proceed through the course, we’ll share actual quotes from these consumers so you can hear, in their words, exactly how they think about these issues.
- Connecting with the Healthcare Consumer Part 1Lesson 1Consumerism is HereLesson 2Can Happier Patients Be Healthier Patients?Lesson 3Relationship, Timeliness and ChoiceLesson 4Important Factor 2: Timeliness